Policy Service Specialist - After-Sales Support & Coaching

AIA Malaysia is seeking a dedicated professional for an after-sales support role in Kuala Lumpur. The position involves providing administrative support, ensuring customer satisfaction, and leading team performance in POS transactions.

Candidates should have a diploma and at least 2 years of experience in the insurance industry, along with strong communication skills in both English and Bahasa Malaysia. This role offers a chance to improve service standards while participating in organization-wide projects.