Job Description
Description
The Wealth and Investment Operations Team is a specialised team, and we are looking for a Platform Operations Leader.
This leader will be responsible for the operational management, performance, resilience, and scalability of the Investec Investment Platform. The role oversees platform operations, service delivery, operational risk, business continuity, and the implementation of operational improvements to support business growth and client experience.
Key Responsibilities
Oversee daily platform operations and service delivery.
• Monitor operational service levels and platform performance metrics.
• Manage operational incidents, service disruptions, and escalations.
• Maintain robust operational control frameworks.
• Drive operational efficiency through automation and workflow enhancement.
• Identify opportunities to improve platform scalability and effectiveness.
• Support regulatory and audit requ...