About the Role
We are looking for an organised and proactive Planner to join our local repairs team. You’ll play a vital role in ensuring repairs are scheduled efficiently, works are allocated to operatives, and jobs are completed quickly and to a high standard. As the key link between residents, operatives, and colleagues, you will help deliver a customer-focused, responsive repairs service.
Role Responsibilities
Schedule operatives and subcontractors to ensure resources are used effectively and repairs are delivered on time.Monitor and update repair jobs daily, including appointments, follow-on works, and overdue tasks.Support the use of IT systems, ensuring operatives update their PDAs and schedule of rates are entered correctly.Communicate clearly and professionally with residents, operatives, and stakeholders to keep everyone informed.Work closely with administrators, supervisors, and contractors to en...