Phone Repair Technician

Job Description

• Perform accurate fault diagnosis and repair of electronic devices, addressing both hardware and software issues.
• Analyze customer complaints to identify underlying technical problems and determine appropriate solutions.
• Demonstrate strong troubleshooting and repair skills, with the ability to resolve complex device malfunctions efficiently.
• Inspect, analyze, and evaluate defective devices to determine root causes of failure and prevent recurrence.
• Utilize diagnostic tools, specialized equipment, and repair software to identify hardware or firmware faults.
• Maintain a clean, organized, and efficient workstation in accordance with 6S standards, while strictly observing ESD (Electrostatic Discharge) safety protocols.
• Document repair activities and provide detailed feedback and reports to support continuous improvement initiatives in both hardware and software processes.
• Coordinate wi...