PEB MARKETING ENGINEER

We are Looking For

Roles and Responsibilities

Oversee and manage the post-sales order process, ensuring that all orders are processed accurately and promptly.
Track orders from sales closure to delivery, handling any post-sales issues or discrepancies.
Communicate with the logistics team, warehouses, or shipping companies to ensure timely delivery.
Act as the main point of contact for customers after the sale is made, addressing queries, concerns, and feedback.
Provide status updates to clients regarding the delivery process, product availability, or service inquiries.
Manage customer complaints and resolve issues in a timely manner to ensure customer satisfaction and retention.
Maintain detailed records of customer interactions, orders, and any post-sale activities.
Collaborate with internal teams logistics...