Job Description
Description
We are looking for a skilled PC Technician to join a Long-term Contract assignment supporting a 24/7 network operations environment in Annapolis, Maryland. In this role, you will help maintain service continuity by investigating incidents, supporting customers, and assisting with the performance of critical network and communications systems. The position is well suited for someone who can balance technical troubleshooting with strong customer support while working across multiple monitoring areas and shift-based operations.
This is a swing shift role. Working hours are 3pm-11:30pm EST
Responsibilities:
• Oversee network and system monitoring tools to detect service interruptions and respond quickly to operational alerts.
• Coordinate with telecommunications providers and internal support teams to help restore impacted services as efficiently as possible.
• Maintain accurate, timely incident records in the designa...
We are looking for a skilled PC Technician to join a Long-term Contract assignment supporting a 24/7 network operations environment in Annapolis, Maryland. In this role, you will help maintain service continuity by investigating incidents, supporting customers, and assisting with the performance of critical network and communications systems. The position is well suited for someone who can balance technical troubleshooting with strong customer support while working across multiple monitoring areas and shift-based operations.
This is a swing shift role. Working hours are 3pm-11:30pm EST
Responsibilities:
• Oversee network and system monitoring tools to detect service interruptions and respond quickly to operational alerts.
• Coordinate with telecommunications providers and internal support teams to help restore impacted services as efficiently as possible.
• Maintain accurate, timely incident records in the designa...