Job Description
This opportunity provides you the chance to develop valuable healthcare operations and communications experience in a fast-paced hospital environment while building skills in customer service, emergency response coordination, and multi-system call center operations.
Key Responsibilities
+ Answer and route incoming internal and external calls.
+ Screen callers and provide basic information or assistance.
+ Respond to emergency calls and announce overhead emergency codes.
+ Dispatch security and communicate with Environmental Services (EVS) and Facilities.
+ Monitor work orders, radio communications, and security/door alarm systems.
+ Use hospital communication systems (Maintenance Connection, Everbridge, CSoft, and Linnell).
+ Look up departments and contacts using the digital directory.
+ Handle high call volumes and urgent situations while remaining calm and professional.
+ Provid...
Key Responsibilities
+ Answer and route incoming internal and external calls.
+ Screen callers and provide basic information or assistance.
+ Respond to emergency calls and announce overhead emergency codes.
+ Dispatch security and communicate with Environmental Services (EVS) and Facilities.
+ Monitor work orders, radio communications, and security/door alarm systems.
+ Use hospital communication systems (Maintenance Connection, Everbridge, CSoft, and Linnell).
+ Look up departments and contacts using the digital directory.
+ Handle high call volumes and urgent situations while remaining calm and professional.
+ Provid...