Payroll Support Specialist
R
Robert Half Accountemps
📍 Cedar Rapids, IA, United States
Job Description
Description
We are seeking a customer-focused Payroll & Timekeeping Support Specialist to provide front-line support for employee payroll, timekeeping, and attendance-related questions. This 3-6 month contract is ideal for someone who enjoys problem-solving, navigating multiple systems, and delivering a high level of service in a fast-paced environment.
Key Responsibilities
+ Respond to employee payroll and timekeeping inquiries via phone and email
+ Assist with questions related to PTO balances, holiday pay, time entry corrections, and system access
+ Research and resolve payroll and timekeeping issues using multiple internal systems
+ Create and escalate cases for complex matters, including leave administration and policy-related inquiries
+ Provide timely, professional support to employees across multiple departments
+ Maintain accurate documentation of employee requests and resolutions
Requirem...
We are seeking a customer-focused Payroll & Timekeeping Support Specialist to provide front-line support for employee payroll, timekeeping, and attendance-related questions. This 3-6 month contract is ideal for someone who enjoys problem-solving, navigating multiple systems, and delivering a high level of service in a fast-paced environment.
Key Responsibilities
+ Respond to employee payroll and timekeeping inquiries via phone and email
+ Assist with questions related to PTO balances, holiday pay, time entry corrections, and system access
+ Research and resolve payroll and timekeeping issues using multiple internal systems
+ Create and escalate cases for complex matters, including leave administration and policy-related inquiries
+ Provide timely, professional support to employees across multiple departments
+ Maintain accurate documentation of employee requests and resolutions
Requirem...