Payroll Support Advisor

OneSource Virtual (OSV) has worked exclusively with Workday customers since 2008 to deliver compliant, in-tenant technology and expert services to automate the administrative, transactional tasks of payroll, taxes, earned wage access, accounts payable, and benefits. With over 1,500 customers, 92% retention, and $225+ billion in treasury movement annually, OSV helps organizations maximize their Workday investment and operate it with confidence. Payroll, benefits, and finance solutions — all in one place. 

Summary

The Payroll Support Advisor will provide advanced technical and payroll processing support to Payroll Services teams, ensuring timely, accurate, and effective issue resolution within established SLAs. Lead complex troubleshooting efforts related to system errors and payroll discrepancies, conducting root cause analysis and implementing sustainable solutions. Serve as a subject matter expert for payroll systems, processes, and policies, partnering closely w...