Job Description
Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of? Do you want a workplace that will challenge you and offer you opportunities to learn and grow? A position at Xcel Energy could be just what you’re looking for.
**Position Summary**
Works as a liaison between Billing personnel and other departments. Researches and resolves billing issues, and serves as a central point for the resolution of technical billing problems. This position ensures the quality of Billing Services by compiling and monitoring the billing processes and performance measurements. Leads efforts for billing process improvements & department efficiencies.
**Essential Responsibilities**
+ Researches and evaluates all billing operations (billing, payment options, rate changes, rate refunds, etc) to enhance existing productivity.
+ Performs critical analysis of performance results, identifies root caus...
**Position Summary**
Works as a liaison between Billing personnel and other departments. Researches and resolves billing issues, and serves as a central point for the resolution of technical billing problems. This position ensures the quality of Billing Services by compiling and monitoring the billing processes and performance measurements. Leads efforts for billing process improvements & department efficiencies.
**Essential Responsibilities**
+ Researches and evaluates all billing operations (billing, payment options, rate changes, rate refunds, etc) to enhance existing productivity.
+ Performs critical analysis of performance results, identifies root caus...