Job Description
Position Overview
We are looking for a proactive and detail-oriented Payment Operations Specialist to support the daily operation of our payment business. This role is responsible for merchant onboarding, payment channel operations, partner coordination, transaction monitoring, and issue resolution to ensure stable payment performance and excellent merchant experience.
Working closely with Sales, Product, R&D and Compliance teams , you will play a key role in maintaining operational efficiency and supporting business growth across multiple markets.
Responsibilities
- Manage the end-to-end onboarding process for merchants, including account setup, product integration support, documentation review, and go-live coordination.
- Monitor payment transaction performance, identify operational issues, and work with internal and external stakeholders to improve payment success rates and over...