Patient Support Specialist - Bilingual Needed
S
Shoppers Drug Mart
📍 mississauga, peel region, Canada
Job Description
Support patients effectively as a Bilingual Patient Care Specialist in Mississauga. Be the primary contact in guiding clients through the Patient Support Program.
In this full-time role, you will conduct welcoming calls and inform patients of all program components. Your knowledge in public and private reimbursement mechanisms will empower you to act as a patient advocate and ensure successful funding options. Bring your 2-3 years of experience in the healthcare industry to improve patient journeys and documentation.
Key Responsibilities:
• Conduct welcome calls and gather patient details
• Explain program offerings and assist with financial options
• Advocate for medication funding and manage documentation
• Ensure patients receive necessary training and services
• Follow up on medication adherence and report issues
Requirements:
• Bilingual in French and English
• 2-3 years in healthcare or pharmaceutica...
In this full-time role, you will conduct welcoming calls and inform patients of all program components. Your knowledge in public and private reimbursement mechanisms will empower you to act as a patient advocate and ensure successful funding options. Bring your 2-3 years of experience in the healthcare industry to improve patient journeys and documentation.
Key Responsibilities:
• Conduct welcome calls and gather patient details
• Explain program offerings and assist with financial options
• Advocate for medication funding and manage documentation
• Ensure patients receive necessary training and services
• Follow up on medication adherence and report issues
Requirements:
• Bilingual in French and English
• 2-3 years in healthcare or pharmaceutica...