Patient Support Representative

Community Care Physicians

📍 Schenectady, New York, United States

Full-time Health Technologists and Technicians

Job Description

 
  Job Description 
  Community Care Internal Medicine Niskayuna  is hiring a full-time  Patient Support Representative  to join their team! The hours are Monday-Friday 8:30am-5:00pm. The primary responsibility of this role is to answer phones in a high-volume call center, and to schedule appointments.
  Responsibilities: 
 Answer multiple line phone system, forwarding calls to appropriate location or handling calls personally when appointments are needed.
 Remove messages from phone system and return calls to patients as needed.
 Cancel and reschedule patients when necessary.
 Schedule appointments for patients, following office protocols for access to care.
 Document verbal conversations and information into patient record in an accurate, legible and timely manner.
 Transfer/retrieve office phones to/from answering service.
 Answer overflow of phone calls and direct app...
        

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Job Details

Location Schenectady, New York

Job Type Full-time

Category Health Technologists and Technicians

Posted June 16, 2026

Deadline July 26, 2026