Patient Services Specialist at FYidoctors

FYidoctors

📍 middle sackville, ns, Canada

Full-time Other-General

Job Description

Join FYidoctors as a Patient Services Specialist in Lower Sackville and provide vital support to patients. Deliver outstanding service and contribute to a culture of teamwork in this full-time role.
The Patient Services Specialist position at FYidoctors requires a proactive individual skilled in managing patient interactions. This full-time role includes greeting patients, managing check-ins and check-outs, and performing clinic-based pre-testing. You'll also coordinate appointments, manage billing, and ensure exceptional customer service.
Key Responsibilities:
• Welcome patients and manage all check-in/out processes
• Perform pre-testing to assist with eye care services
• Coordinate appointments and generate prescription printouts
• Manage eyewear pick-ups with minor adjustments
• Ensure a superior patient experience through excellent service
Requirements:
• Background in retail or customer service preferred
• Ability to thrive in a dynamic, fast-paced en...
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