Job Description
As a Patient Services Representative with the UPMC Vision Institute in Tarentum, you'll be a welcoming and reliable point of contact for patients at our 303 E 10th Avenue clinic. You'll work daylight hours Monday through Friday 7:30am to 4:00pm with no evening or weekend shifts. To support consistent patient access, you'll also travel to our satellite offices in St. Margaret, Monroeville, Wexford, Mercy, Oakland and Shadyside. This role is ideal for someone who thrives in a collaborative, patient‑focused environment.
Responsibilities:
+ Help patients navigate the healthcare system by providing clear and understandable instructions. Provides follow-up to unresolved patient questions or needs to ensure the appropriate continuity of care.
+ Assist with administrative duties in the office including but not limited to scanning of medical records and faxing
+ Guide patient through use of self-arrival technology or check-in patient at desk depending on patient preferen...
Responsibilities:
+ Help patients navigate the healthcare system by providing clear and understandable instructions. Provides follow-up to unresolved patient questions or needs to ensure the appropriate continuity of care.
+ Assist with administrative duties in the office including but not limited to scanning of medical records and faxing
+ Guide patient through use of self-arrival technology or check-in patient at desk depending on patient preferen...