Job Description
Join our team at UPMC Mercy Hospital as a Patient Services Representative. This role is a part-time position working 20 hours a week. Shifts will be during office hours, Monday through Friday.
As a Patient Services Representative, you will be responsible for welcoming patients upon arrival, educating patients on their copayments and financial obligations and collecting payments when applicable. Additionally, you may assist with scheduling appointments, connecting patients to financial advocacy resources when appropriate, updating patients' demographics and insurance coverage information, and promoting an overall culture of service excellence.
Responsibilities:
+ Provide a warm greeting for all patients. Guide patients through use of self-arrival technology or check-in patient at the desk depending on patient preference.
+ Collect copayments and any other applicable patient payments at the point of service.
+ Confirm and/or update patient registration in...
As a Patient Services Representative, you will be responsible for welcoming patients upon arrival, educating patients on their copayments and financial obligations and collecting payments when applicable. Additionally, you may assist with scheduling appointments, connecting patients to financial advocacy resources when appropriate, updating patients' demographics and insurance coverage information, and promoting an overall culture of service excellence.
Responsibilities:
+ Provide a warm greeting for all patients. Guide patients through use of self-arrival technology or check-in patient at the desk depending on patient preference.
+ Collect copayments and any other applicable patient payments at the point of service.
+ Confirm and/or update patient registration in...