Patient Services Representative Associate
C
Corewell Health
📍 Wyoming, MI, United States
Job Description
Shift and status
Part time, range of hours from 6:30 a.m. to 7:00 p.m., variable hours and weekends
Training will be full-time, Monday through Friday, for the first four weeks. After the training period is completed, the employee will transition to the part-time schedule and status associated with the position.
Job Summary
Assist and educate patients, providers, medical office staff, and/or Health system staff with accessing services, facilitating and resolving problems, understanding navigation questions. Consistently create an exceptional experience with each contact, via inbound and outbound calls, online chat, email, etc. Adheres to established procedure and quality guidelines in support of Patient
Access Services Center performance indicators, as well as Corporate values and codes of excellence.
Essential Functions
+ Serves as a concierge - greets and communicates with patients or visitors.
+ Performs clerical functions,...
Part time, range of hours from 6:30 a.m. to 7:00 p.m., variable hours and weekends
Training will be full-time, Monday through Friday, for the first four weeks. After the training period is completed, the employee will transition to the part-time schedule and status associated with the position.
Job Summary
Assist and educate patients, providers, medical office staff, and/or Health system staff with accessing services, facilitating and resolving problems, understanding navigation questions. Consistently create an exceptional experience with each contact, via inbound and outbound calls, online chat, email, etc. Adheres to established procedure and quality guidelines in support of Patient
Access Services Center performance indicators, as well as Corporate values and codes of excellence.
Essential Functions
+ Serves as a concierge - greets and communicates with patients or visitors.
+ Performs clerical functions,...