Patient Services Leader (Full-Time)

Hudson Headwaters Health Network

📍 Plattsburgh, NY, United States

Full-time other-general

Job Description

Requisition Number.
26-2138

Location/Store Number.
Plattsburgh Family Health

Job Description/Requirements.

**Proposed Schedule:** 40 hours per week. Shifts will vary based off the operating hours and needs of the Health Center.

The Patient Services Leader is directly responsible for the daily leadership of Health Center patient services staff while embracing the Core Values of Quality, Appreciation, Creativity and Sustainability in pursuing the HHHN Mission and Vision. The Patient Services Leader will be responsible for holding their team members accountable for the delivery of an exceptional patient experience as measured by patient satisfaction surveys and patient feedback following the team-based care model. The Patient Services Leader will: lead the patient services staff to achieve annual Health Center and Network performance goals related to quality, compliance, and financial outcomes; recruit, train and retain qualified staff to maintai...
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