Patient Service Associate

Asa Patient Service Associate, you will be expected to deliver friendly customer service as well as to create a warm and welcoming atmosphere for all the patients, with the main aim to excel in providing good patient care.

• Reporting to Clinic Operations Manager
• Registering and scheduling appointments for patients
• Managing email, phone and upfront enquiries from patients
• Providing chaperone assistance to patients
• Assisting doctors with simple procedures
• Providing patient education and financial counselling
• Preparing and dispensing medications
• Performing cashiering duties and daily settlements
• Performing any other ad-hoc duties and responsibilities as assigned

• Polytechnic Diploma, GCE A/O, Higher NITEC or NITEC qualification
• Team player with good i...