Patient Relations Specialist

Corewell Health

📍 Big Rapids, MI, United States

Full-time other-general

Job Description

Hybrid Work Environment: This role offers a hybrid work arrangement with occasional on-site requirements at Corewell Health Big Rapids Hospital as needed for meetings, training, and business needs. The position follows a flexible 72-hour biweekly schedule (five days one week, four days the next).


Are you passionate about making a meaningful impact in health care by ensuring that every patient's voice is heard and respected? As a Patient Relations Specialist, you'll serve as a trusted advocate, helping patients feel heard, supported, and respected while partnering with clinical and operational leaders to resolve concerns, protect patient rights, and drive improvements in the care experience. In this highly visible role, you'll combine empathy, problem-solving, and collaboration to strengthen trust, elevate service excellence, and help ensure every patient voice leads to positive change.

Job Summary
Provides a variety of services to support the Patient Relation...
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