Patient Onboarding Coordinator, Speciality- Evernorth- Remote
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The Cigna Group
📍 Trenton, NJ, United States
Job Description
Patient Onboarding Coordinator, Specialty (Intake Care Associate Analyst)
Support the clinical management and order setup of specialty pharmacy patients under the supervision of a licensed pharmacist. Ensure accurate coordination of patient deliveries and provide exceptional customer service.
**Hours:** Monday- Friday, rotating shift between 8am-5:30pm EST
**Key Responsibilities:**
+ Communicate with patients, caregivers, and medical staff to coordinate home and office deliveries.
+ Handle inbound/outbound calls and follow-up as directed by a pharmacist.
+ Assist with onboarding new specialty patients and maintain accurate patient records.
+ Complete patient assessments and medication delivery setup under pharmacist supervision.
+ Provide copay information, process payments, and ensure compliance with accreditation standards.
+ Document all interactions accurately and maintain confidentiality.
+ Meet quality and productivity standa...
Support the clinical management and order setup of specialty pharmacy patients under the supervision of a licensed pharmacist. Ensure accurate coordination of patient deliveries and provide exceptional customer service.
**Hours:** Monday- Friday, rotating shift between 8am-5:30pm EST
**Key Responsibilities:**
+ Communicate with patients, caregivers, and medical staff to coordinate home and office deliveries.
+ Handle inbound/outbound calls and follow-up as directed by a pharmacist.
+ Assist with onboarding new specialty patients and maintain accurate patient records.
+ Complete patient assessments and medication delivery setup under pharmacist supervision.
+ Provide copay information, process payments, and ensure compliance with accreditation standards.
+ Document all interactions accurately and maintain confidentiality.
+ Meet quality and productivity standa...