Job Description
Position Summary:
Patient Liaisons have many responsibilities related to customer service, equipment and service deliveries in the hospital, and marketing-related activities. This may include delivering medical equipment and supplies to patients in a timely and professional manner and teaching the patient how to use and maintain their equipment; initiating verification of patient insurance benefits; communicating the patient’s financial responsibility to the patient, and collecting any amounts due using AdaptHealth provided electronic tools.
Essential Functions and Job Responsibilities:
- Be knowledgeable of and responsible for the current AdaptHealth policies and procedures that apply to this position.
- Represent AdaptHealth in a professional manner in face-to-face contact with patients, referral sources, and hospital personnel.
- Responsible for maintaining and increasing revenue from hospita...