Patient Information Associate, Emergency Dept

Institution: Tan Tock Seng Hospital

Family Group: Ancillary

• Provides information and/or direction upon enquiries from members of the public.
• Reception of patients from ambulance, private transport and walk‑in patients.
• Send patients on wheelchair or trolley to their destination when necessary.
• Assists patients on ad‑off wheelchair and trolley with care.
• Assists in serving drinks and diet to patients.
• Updates patients and next‑of‑kin on waiting time for consultation.
• Issues pagers to next‑of‑kin.
• Assists patients at self‑registration kiosk at ED.