Patient Engagement & Retention Specialist
V
Vision Canada
📍 winnipeg, mb, Canada
Job Description
Transform patient experiences as a Patient Engagement & Retention Specialist at LASIK MD, located in Downtown Toronto. Connect with patients through both virtual and in-person interactions.
In this hybrid position with LASIK MD, you will engage with patients regarding treatment options while answering their specific questions. Building rapport and ensuring high satisfaction will be key responsibilities. Utilize essential computer tools for effective management and reporting while enhancing the patient journey.
Key Responsibilities:
• Present treatment options authentically to potential patients
• Provide accurate information regarding surgery procedures
• Address patient questions concisely and effectively
• Foster satisfaction through personalized consultations
• Track and report using required computer tools
Requirements:
• Strong passion for customer service within the medical sector
• Relevant customer service background is necessary
• Experience in...
In this hybrid position with LASIK MD, you will engage with patients regarding treatment options while answering their specific questions. Building rapport and ensuring high satisfaction will be key responsibilities. Utilize essential computer tools for effective management and reporting while enhancing the patient journey.
Key Responsibilities:
• Present treatment options authentically to potential patients
• Provide accurate information regarding surgery procedures
• Address patient questions concisely and effectively
• Foster satisfaction through personalized consultations
• Track and report using required computer tools
Requirements:
• Strong passion for customer service within the medical sector
• Relevant customer service background is necessary
• Experience in...