Patient Account Rep | Full Time, Days, 100% Onsite
G
Guidehouse
📍 BIRMINGHAM, AL, United States
Job Description
**Job Family** **:**
Patient Account Representative
**Travel Required** **:**
None
**Clearance Required** **:**
None
**What You Will Do:**
+ Will primarily perform duties as a mail clerk including but not limited to receiving, sorting, opening, reading, and distributing mail.
+ Take appropriate action such as scanning documents to email to other departments and forward mail via inter-office as needed.
+ Process patient requests such as sending a copy of a bill.
+ Serve as a key point of contact for patients regarding billing, account questions, payment options, and general account support.
+ Research and resolve patient account issues, including discrepancies, payment posting concerns, and insurance-related questions.
+ Communicate professionally with patients, healthcare teams, and internal departments to gather information and provide timely resolution.
+ Review account activity, update patient record...
Patient Account Representative
**Travel Required** **:**
None
**Clearance Required** **:**
None
**What You Will Do:**
+ Will primarily perform duties as a mail clerk including but not limited to receiving, sorting, opening, reading, and distributing mail.
+ Take appropriate action such as scanning documents to email to other departments and forward mail via inter-office as needed.
+ Process patient requests such as sending a copy of a bill.
+ Serve as a key point of contact for patients regarding billing, account questions, payment options, and general account support.
+ Research and resolve patient account issues, including discrepancies, payment posting concerns, and insurance-related questions.
+ Communicate professionally with patients, healthcare teams, and internal departments to gather information and provide timely resolution.
+ Review account activity, update patient record...