Passenger Service Supervisor at Porter Airlines
P
Porter Airlines Inc.
📍 toronto, on, Canada
Job Description
Drive operational excellence as a Passenger Service Supervisor at Porter Airlines, located in Toronto (YTZ). Lead the team to ensure safe and efficient aircraft turn performance and exceptional passenger service.
As part of the Airport Operations leadership team, you will focus on enhancing the passenger experience and team member engagement every day. This role requires active involvement in operations, coaching team members, and overseeing ground handling while addressing any service delays efficiently. Your leadership will be crucial in building a high-performance culture committed to safety and customer satisfaction.
Key Responsibilities:
• Oversee safe execution of aircraft turn performance
• Mentor team members during peak operational periods
• Conduct daily audits for safety and service compliance
• Engage with passengers to ensure exceptional customer service
• Collaborate cross-functionally to eliminate operational barriers
Requirements:
• 5 years ...
As part of the Airport Operations leadership team, you will focus on enhancing the passenger experience and team member engagement every day. This role requires active involvement in operations, coaching team members, and overseeing ground handling while addressing any service delays efficiently. Your leadership will be crucial in building a high-performance culture committed to safety and customer satisfaction.
Key Responsibilities:
• Oversee safe execution of aircraft turn performance
• Mentor team members during peak operational periods
• Conduct daily audits for safety and service compliance
• Engage with passengers to ensure exceptional customer service
• Collaborate cross-functionally to eliminate operational barriers
Requirements:
• 5 years ...