Job Description
Overview
NAPA Auto Parts UK & Ireland is a leading provider of high‑quality parts, tools, and equipment dedicated to light vehicle mechanics and automotive enthusiasts. As part of the globally renowned NAPA network, which has over 6,000 locations worldwide, NAPA Auto Parts UK & Ireland brings a century of expertise and a trusted reputation for quality, reliability and excellence.
About the Role
We are looking for a Parts Advisor to join our team. As a Parts Advisor you will be involved in all areas of the branch and its operation; your focus will be maintaining and expanding the local customer base.
Responsibilities
- Taking orders over the telephone and upselling to increase invoice value.
- Outbound calling to raise customer awareness and achieve higher sales.
- Building long‑term rapport with local customers.
- Actively promoting offers, discounts and customer competitions.
- Limiting credits and returns b...