Part-Time Guest Services Supervisor
G
Gateway Casinos and Entertainment Limited
📍 point edward, on, Canada
Job Description
Join our team as a Part-Time Guest Services Supervisor, where you'll lead a dedicated staff in creating outstanding guest experiences. This role requires a detail-oriented approach to service and a passion for hospitality.
As the Guest Services Supervisor, you will oversee a team, ensuring that guests receive warm and attentive service throughout their stay. With a minimum of two years’ experience in guest services or hospitality, your coaching and evaluation skills will empower staff to excel. You will also manage performance and maintain safety and hygiene standards while fostering open communication and positive team dynamics.
Key Responsibilities:
• Mentor and guide guest services representatives
• Manage employee performance through training and feedback
• Ensure safety, hygiene, and sanitation practices are followed
• Handle guest complaints and conflicts graciously
• Maintain quality standards on a daily basis
Requirements:
• Minimum two years in guest...
As the Guest Services Supervisor, you will oversee a team, ensuring that guests receive warm and attentive service throughout their stay. With a minimum of two years’ experience in guest services or hospitality, your coaching and evaluation skills will empower staff to excel. You will also manage performance and maintain safety and hygiene standards while fostering open communication and positive team dynamics.
Key Responsibilities:
• Mentor and guide guest services representatives
• Manage employee performance through training and feedback
• Ensure safety, hygiene, and sanitation practices are followed
• Handle guest complaints and conflicts graciously
• Maintain quality standards on a daily basis
Requirements:
• Minimum two years in guest...