Part-Time Ferry Terminal Customer Service Assistant

Serco is looking for a part-time Customer Service Assistant at the NorthLink Ferries, Stromness Ferry Terminal. This role involves providing excellent customer service and support to customers, handling enquiries and bookings effectively. Key responsibilities include managing telephone and email enquiries, processing payments, and assisting with check-in and boarding. The position offers a salary of £11,313.12 per annum, flexible working hours, and various benefits including training and development opportunities, pension schemes, and a supportive work culture.
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