Job Description
Shape the customer journey as a part-time Customer Experience Associate with Scotiabank in Newmarket, Ontario. Dedicate your efforts to providing outstanding service and understanding customers’ financial needs.
Operating at 22.5 hours/week, this role is central to achieving customer satisfaction and branch targets. You'll process transactions, engage with customers, and leverage your technology skills to introduce digital banking tools. Work in an inclusive and diverse environment dedicated to fostering growth.
Key Responsibilities:
• Engage with customers to uncover their needs
• Manage day-to-day financial transactions accurately
• Identify opportunities for simple sales interactions
• Share knowledge of mobile banking solutions
• Work collaboratively in a team-oriented setting
Requirements:
• Demonstrated customer service experience in any context
• Availability to work a flexible schedule
• Strong ability to promote technological banking solutions<...
Operating at 22.5 hours/week, this role is central to achieving customer satisfaction and branch targets. You'll process transactions, engage with customers, and leverage your technology skills to introduce digital banking tools. Work in an inclusive and diverse environment dedicated to fostering growth.
Key Responsibilities:
• Engage with customers to uncover their needs
• Manage day-to-day financial transactions accurately
• Identify opportunities for simple sales interactions
• Share knowledge of mobile banking solutions
• Work collaboratively in a team-oriented setting
Requirements:
• Demonstrated customer service experience in any context
• Availability to work a flexible schedule
• Strong ability to promote technological banking solutions<...