Panorama Homeowner Services Supervisor
P
Panoramaresort
📍 panorama mountain village, bc, Canada
Job Description
Join Panorama Mountain Village as a Homeowner Services Supervisor, focusing on client satisfaction and innovative service enhancement in breathtaking British Columbia. Your role will boost Owner relations through effective support and communication.
In this position, you will report directly to the Lodging Director, overseeing important aspects of Rental Owner Services. You will engage with homeowners, manage reservations, and coordinate maintenance to ensure units meet quality standards. Additionally, you will prepare billing, provide after-hours support, and develop long-term relationships with owners through tailored events and feedback systems.
Key Responsibilities:
• Oversee rental management agreements and program details
• Collect payments and maintain complete owner files
• Provide after-hours support as required
• Develop the Owner Advantage Program
• Conduct Room Quality Audits yearly
Requirements:
• Post-secondary education in Hotel Operations pref...
In this position, you will report directly to the Lodging Director, overseeing important aspects of Rental Owner Services. You will engage with homeowners, manage reservations, and coordinate maintenance to ensure units meet quality standards. Additionally, you will prepare billing, provide after-hours support, and develop long-term relationships with owners through tailored events and feedback systems.
Key Responsibilities:
• Oversee rental management agreements and program details
• Collect payments and maintain complete owner files
• Provide after-hours support as required
• Develop the Owner Advantage Program
• Conduct Room Quality Audits yearly
Requirements:
• Post-secondary education in Hotel Operations pref...