Overnight Client Service Representative

VCA Advanced Veterinary Care Center is a referral practice and 24 - hour emergency service hospital. We are located in Fishers, IN off of 96th and Hague Road. We are currently seeking a full time Client Service Representative for an overnight position with alternating weekends to work with our busy and talented ER department. A shift differential is available for overnight hours.

ESSENTIAL FUNCTIONS:

• Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms, and assisting clients during their pet emergency
• Presenting and explaining fees, including processing payments
• Managing medical records, charts, reports and correspondence

• Other duties as assigned

QUALIFICATIONS:

• At least one year of proven past experience helping customers
• High School Diploma/GED or equivalent
• Excellent listening and communication skills
• Compassion for pets and people...