Job Description
📈 Outbound Performance & Client Success Lead
Full-Time Remote | U.S. Time Zone Overlap Required
🚀 About the Role
We’re hiring an execution-focused Outbound Performance & Client Success Lead to take full ownership of client performance, retention, and outbound campaign success inside a fast-growing cold email agency.
This is not a passive account management role.
You are directly responsible for:
- campaign performance,
- deliverability health,
- client retention,
- optimization,
- and long-term account growth.
You will manage 20–30 active client accounts while ensuring cold email campaigns are:
- technically sound,
- landing in inboxes,
- generating qualified meetings,
- and continuously improving.
If a campaign underperforms, you diagnose the issue and fix it.
If a client is at ri...