Outbound Customer Service Representative

TEKsystems

📍 Phoenix, Arizona, United States

Contractor Information and Record Clerks

Job Description

TEKsystems is actively hiring career-driven professionals for a Hybrid Collections Counselor opportunity with a Fortune 100 Financial Institution in the Phoenix area.

This is an excellent opportunity for individuals seeking stable, long-term employment with strong work-from-home flexibility while still maintaining connection with a collaborative team environment.

Job Details:

  • Hybrid Schedule – Work primarily from home after training
  • Minimal Onsite Requirement – Only 1 week per quarter onsite
  • Fortune 100 Experience – Build your career with a top-tier financial institution
  • Consistent Schedule & Stability
  • Key responsibilities include:

  • Managing both inbound and outbound customer calls in a call center environment
  • Working within an auto-dialer system
  • Handling early-stage collections (1–30 days past due)
  • Averaging 80–120+ calls per day
  • Providing financial guidance and solutions to...
  • Apply for this Position