Order Management Specialist with Spanish
A
ArcelorMittal
📍 Dąbrowa Górnicza, Silesian Voivodeship, Poland
Job Description
Your Responsibilities
- Prepare and process customer offers using dedicated tools and systems.
- Manage customer orders in ERP/SAP systems, including order entry, verification, and release.
- Coordinate order fulfillment with Production Planning, Supply Chain, Logistics, Quality, and other internal stakeholders.
- Monitor order progress and proactively communicate updates to customers.
- Handle customer inquiries regarding order status, deliveries, and documentation.
- Support claim management processes, including registration, coordination, and commercial closure of claims.
- Create and maintain accurate customer and order-related documentation.
- Ensure customer data accuracy and compliance with internal procedures and quality standards.
- Collaborate closely with Account Managers to enhance customer satisfaction and strengthen ...