Order Management Specialist

Aston Carter

📍 Norwalk, CT, United States

Full-time other-general

Job Description

Order Management Specialist
Job Description
The Order Management Specialist oversees all electronic and manual orders for North America, ensuring accurate entry, timely processing, and on-time delivery for a newly created Amazon business line. This role serves as a key liaison between sales, third-party logistics providers, and buyers, resolving order issues, coordinating shipping schedules, and maintaining data integrity within SAP and related systems.
Responsibilities

+ Manage all incoming EDI and manual orders for North America, including checking, editing, and releasing orders upon confirmation from the sales team.

+ Coordinate shipping cadence with the sales team for all product launches to meet on-time delivery and fill rate requirements.

+ Resolve blocked and incomplete orders, including issues related to IDOCs, pricing, master data, and other order-related discrepancies.

+ Act as the direct point of contact for third-party logistics ...
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