Order Management Specialist

<div>Order Management Specialist</div> <div>Exp: 2+Yrs</div> <div>Location: Gurugram</div> <div> </div> <div> </div> <div> </div> <div> <ul> <li>Manage customer sales orders end-to-end, from order receipt to delivery</li> <li>Create and maintain sales orders in SAP and resolve pricing, master data, or system issues</li> <li>Identify, monitor, and resolve order blocks (credit, delivery, MOQ/MOV, permits, lead time)</li> <li>Coordinate with Credit, Customer Service, Supply Chain, and Operations teams to fix order issues</li> <li>Send order confirmations, proactive delay updates, and handle order changes or cancellations</li> <li>Track open orders, ensure SLA compliance (24 hours), and escalate issues when needed</li> <li>2-5 years of experienc</li> </ul> <p> </p> <ul> <li>Shift timings 12:...

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