Job Description
Your Role: Order Management Intern
Provide end to end order management support to Elanco’s Affiliate in accordance with established processes and work procedures and in compliance with Elanco policies, Financial Reporting Compliance (FRC), local company legal and statutory requirements. Managed inquiries from customers and proactively coordinate with internal stakeholders to resolve the issue/problem within stipulate timeframe. Suggest improvements to existing processes and solutions. Support new and existing team members through proper knowledge transfer, sharing of resource, knowledge, and experience.
Your Responsibilities
- Create and confirm customer orders in a timely manner, actively monitor outstanding orders, and proactively manage customer expectations.
- Send shipping instruction and complete shipping documents to logistics service providers (LSP) or customers to ensure seamless delivery to customers.
- Work closely with l...