Order Management Expert at Techo-Bloc

Techo-Bloc Inc

📍 quebec, capitale nationale, Canada

Full-time Sales

Job Description

Be at the forefront of order management with Techo-Bloc! As an Order Management Specialist, you will ensure effective order processing and proactive issue resolution.

Techo-Bloc is a key player in the hardscape industry, looking for a detail-oriented Order Management Specialist. This role is perfect for organized individuals who take ownership and efficiently tackle challenges in a fast-paced environment. Your expertise will ensure dealers receive outstanding service from order to delivery.

Key Responsibilities:
• Handle and process customer orders accurately
• Respond to dealer inquiries regarding product options
• Proactively resolve open order issues and follow-ups
• Own requests from initiation to resolution
• Work collaboratively with departments to streamline processes

Requirements:
• Bilingual in French and English for effective communication
• Minimum 3 years’ experience in customer service or logi...
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