Oracle HCM Cloud Consultant (Foz)

HR Path Group is a global leader in HR consulting, supporting clients in HR transformation projects, including both human and HRIS aspects.

YOUR MISSIONS

As a Senior Oracle HCM Cloud Consultant, you will join the RUN team within our Cloud Service Center and act as a functional expert, leading and coaching both consultants and clients.

1. AMS – Support & Continuous Improvement
   • Handle L3 topics: analysis, troubleshooting, resolution, workaround definition and follow-up until stabilization.
   • Drive service quality: SLAs, prioritization, KPIs, structured communication and risk management.
   • Organize and secure deployments: releases to production, fixes, regression testing, documentation and knowledge transfer.
   • Advise clients on adopting Oracle quarterly updates: impacts, trade-offs and business value.
2. Lead / Coach – Team Reference
   • Serve as a go-to person for consultants: coaching, support on complex ca...