Oracle Business Systems Analyst

Trust In SODA

📍 london, england, United-Kingdom

Full-time IT & Technology

Job Description

Oracle Business Systems Analyst – HIRING ASAP

Start Date: ASAP

Duration: 12 Months

Location: 3 days in the London office per week, 2 days remote

Rate: £250 - £400 per day, on a PAYE Model

Responsibilities

  • Operation support
  • Monitor dashboard, adding incident tags, extracting data and report for tooling health. Proactively flag risk to the core team.
  • Proactively identify tooling issues in tasks and provide root cause analysis and prompt feedback for each instance.
  • Create and maintain tooling manuals (workflows, tagging, set up requirements and troubleshooting guide)
  • Provide Tier 1 on call support for Supply Chain tooling issue triage and troubleshooting.
  • Monitor dashboard for all Tier levels to ensure all resolution time SLA are achieved.
  • Tooling and Process Improvement Support:
    • Assist business team for process and syste...
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