Job Description
Become a key player at Optomec as a Salesforce and Pardot Expert, focused on enhancing internal platforms to drive business success. Use your Salesforce expertise to support stakeholders in Sales, Marketing, and Customer Support.
This role involves significant responsibility for the customization and maintenance of the Salesforce ecosystem, inclusive of Pardot and the Service Desk module. You will engage with internal teams to translate their needs into effective solutions, manage data integrity, and optimize workflows. Your technical skills will enhance marketing automation and streamline customer support operations, ensuring best practices are followed.
Key Responsibilities:
• Maintain and customize Salesforce security settings
• Create comprehensive reports for data-driven decisions
• Manage Pardot engagement programs and lead processes
• Configure Service Desk for improved case management
• Collaborate with users to gather and implement requirements
Requirem...
This role involves significant responsibility for the customization and maintenance of the Salesforce ecosystem, inclusive of Pardot and the Service Desk module. You will engage with internal teams to translate their needs into effective solutions, manage data integrity, and optimize workflows. Your technical skills will enhance marketing automation and streamline customer support operations, ensuring best practices are followed.
Key Responsibilities:
• Maintain and customize Salesforce security settings
• Create comprehensive reports for data-driven decisions
• Manage Pardot engagement programs and lead processes
• Configure Service Desk for improved case management
• Collaborate with users to gather and implement requirements
Requirem...