Job Description
The Operations Support Technician is responsible for delivering safe, efficient, and reliable PSD to customers. The Operations Support Technician identifies opportunities to improve service delivery, and provides technical assistance, customer preventative maintenance (PM ) service, on-site customer warranty work, equipment start-up for larger sifter equipment and other major installations as needed.
+ Demonstrates knowledge and ability to rebuild and maintain centrifuge RTA’s as part of SWECO’s centrifuge RTA rebuild program, along with all SWECO equipment, and maintains field test equipment.
+ Ability to create and maintain an open and effective communication system between the field sales, customer service, and sales management to better serve the needs of the customer, and the interests of the company.
+ Ability to trouble shoot equipment and repair to meet customers expectations.
+ Provide technical assistance via phone, fax or other forms of communications.
...
+ Demonstrates knowledge and ability to rebuild and maintain centrifuge RTA’s as part of SWECO’s centrifuge RTA rebuild program, along with all SWECO equipment, and maintains field test equipment.
+ Ability to create and maintain an open and effective communication system between the field sales, customer service, and sales management to better serve the needs of the customer, and the interests of the company.
+ Ability to trouble shoot equipment and repair to meet customers expectations.
+ Provide technical assistance via phone, fax or other forms of communications.
...