Operations Support Specialist Toronto Hybrid

IMCS Group

📍 fredericton, nb, Canada

Full-time Other-General

Job Description

Become an essential part of our team as an Operations Support Specialist in Toronto, Ontario. This hybrid role focuses on optimizing marketplace health and enhancing operational efficiency through data analysis.
We're looking for an Operations Support Specialist with 1-3 years of professional experience in operations or a related field. You will leverage analytical skills in Microsoft Excel and SQL to monitor key metrics while providing top-tier merchant and partner support. Collaborating across various departments is crucial for launching features and improving delivery processes.
Key Responsibilities:
• Monitor and analyze operational metrics for marketplace health
• Support high-value restaurant partners in logistical issues
• Identify and improve operational gaps in processes
• Use Excel and SQL tools to generate actionable insights
• Collaborate cross-functionally with sales and marketing teams
Requirements:
• 1-3 years of experience in operations or pro...
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