Operations Support Specialist

Position SummaryThe Operations Support Specialist provides operational coordination between Product Management, Customer Service, and Factory Operations.This role ensures accurate product data, supports demand and inventory planning processes, and facilitates cross‐functional communication to maintain product availability and customer satisfaction.ResponsibilitiesServe as the primary liaison between Product Management, Customer Service, and factory operations.Support the execution of product‐related initiatives within manufacturing and supply chain processes.Monitor and communicate operational metrics such as product availability, backlog, and lead times.Support pricing analysis and contribute to decision‐making processes.Assist in managing aged, excess, or obsolete inventory.Maintain and ensure accuracy of ERP master data, including product configurations, lead times, and bills of materials.Support demand planning activities, including forecasting inputs and inventory parameter mai...