Operations Support Specialist In Toronto Abitibi Témiscamingue (Abitibi-Témiscamingue)

Drive operational excellence as an Operations Support Specialist in Toronto. This hybrid role focuses on optimizing marketplace health and supporting restaurant partners every day. Our company is seeking an Operations Support Specialist for a 12-month contract, blending analytical and problem‑solving skills to enhance operational metrics.

You will monitor delivery times, troubleshoot merchant issues, and collaborate cross‑functionally with multiple teams. Your success depends on your ability to identify operational gaps and design effective processes.

Key Responsibilities

• Monitor and analyze key operational metrics daily
• Provide escalation support for high‑value restaurant partners
• Identify and remedy operational gaps in delivery lifecycle
• Extract insights from data using Excel and SQL
• Collaborate with Sales and Marketing teams on current initiatives

Requirements

• 1–3 years in operations, l...