Operations Support Coordinator

ISS

📍 Berkshire, England, United Kingdom

Permanent Supervisors of Office and Administrative Support Workers

Job Description

Job Description

The successful candidate will act as a central point of contact for facilities operations, supporting both Planned Preventative Maintenance (PPM) programmes and reactive works.

You will play a key role in maintaining accurate systems, ensuring compliance with contractual and regulatory requirements, and contributing to effective issue resolution to minimise operational risk and maintain service performance.

Key Responsibilities

  • Take ownership of reactive work orders from initiation through to completion, ensuring timely resolution.
  • Monitor alarm management systems and operational alerts, assessing priority and coordinating responses.
  • Raise, allocate, track, and close work orders within agreed service levels and response times.
  • Coordinate engineers and suppliers, ensuring work is assigned to the most suitable resource.
  • Plan, schedule, and administer Planned Preventative Maintenance ...
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