Operations Support Associate at Xylem

Xylem

📍 alton, on, Canada

Full-time Management & Operations

Job Description

Elevate your career with Xylem as an Operations Support Associate in Sudbury. This onsite role focuses on resolving customer issues, managing documentation, and supporting branch operations efficiently.

Xylem, a Fortune 500 leader in water solutions, is hiring a full-time Operations Support Associate. This critical position involves handling customer contracts, billing, invoicing, and administrative challenges promptly. A collaborative mindset is key as you’ll work with both internal and external customers while ensuring proper documentation and order processes.

Key Responsibilities:
• Resolve non-routine customer order issues effectively
• Document tasks into structured process flows
• Develop training materials for customer interaction
• Generate purchase orders and maintain inventory
• Submit invoices through vendor portals accurately

Requirements:
• High school diploma or 2+ years relevant work experience