Operations Supervisor

An Operations Supervisor oversees all activity of a specific department or area in a company. They observe and analyze overall efficacy of the department and ensure things are moving smoothly.

Skills and Qualifications

• Team leadership experience.
• Client facing and onboarding background preferred.
• Project Management preferred.
• Interpersonal communication and problem-solving skills.
• Bachelors or Technical degree required.
• Excellent verbal and written communication skills in both Spanish and English.

Job Responsibilities

• Leading and supervising a group of employees.
• Evaluating the employees' performance and deliver feedback, positive or critical, to improve the operations flow.
• Report on department's metrics to the CEO and other leaders.
• Provide advanced customer support when needed.
• Meet with the different teams in orde...