Operations Officer (Cross-Border Trucking)

Job Scope

. Takes bookings from customers for export & import cross-border trucking shipments

. Handles customer services, complaints and process paper documentation

. Applies for local & overseas customs permits for cross-border trucking

. Coordinates customers' inquiries and requests

. Attends to problems and customers' complaints

. Attends to delivery of goods as and when they arrive

. Ensures that the cargoes are delivered according to customers' requirements

. Updates receiving and delivery status of cargoes promptly in UFS

. Prepares road delivery reports for customers

. Liaise and coordinates with overseas offices on cross-border delivery schedules

. Prepares invoices to customers

Job Requirements

. 2 to 3 years of experience in cross-border operations, trucking and customs documentation in the freight forwarding...